---
title: 2022 HFES
description: Download a free infographic to learn the top 12 features and functions that patients find most important in a digital health portal.
---

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# Healthcare Portals: Features Patients Want Most

## Healthcare Portal Research Findings: Free Infographic

Learn the top 12 features and functions patients find most important in a digital health portal.

## More About the Research

![undraw\_browsing\_re\_eycn](https://info.keylimeinteractive.com/hubfs/HFES%202022/undraw_browsing_re_eycn.png "undraw_browsing_re_eycn")

Research Method: Closed card sorting activity

![undraw\_personal\_settings\_re\_i6w4](https://info.keylimeinteractive.com/hubfs/HFES%202022/undraw_personal_settings_re_i6w4.png "undraw_personal_settings_re_i6w4")

Patient-participants: Ranked portal features based on importance + frequency of use

![undraw\_website\_setup\_re\_d4y9](https://info.keylimeinteractive.com/hubfs/HFES%202022/undraw_website_setup_re_d4y9.png "undraw_website_setup_re_d4y9")

Walkthrough: Desktop and mobile versions of 3 industry-leading hospital portals

## Healthcare Providers Need an Online Portal to Stay Relevant in the Marketplace

### Patients are using health portals at higher rates, forcing providers to consider better online patient experiences.

[Download your free infographic \>\>](https://info.keylimeinteractive.com/2022_hfes#toppage)

## 70% of Products Fail Due to Lack of User Experience 

### Are you focused on understanding user needs, motivations, and behaviors? Let us help you optimize your user research.

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