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Why Choose KLI?

As a UX research and service design agency, we provide the insight to understand your target audience and improve your customers' journey and user experience (UX).  

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Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.

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We are the preferred UX research partner for brands blazing trails with XR and Voice experiences.

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The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we deliver to brands around the world.

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Years of user research expertise and diverse industry knowledge enable us to quickly deliver details about what drives your customer’s decisions throughout each phase of their journey.

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