While the field of UXR has existed for a while now, there still seems to be some confusion surrounding what exactly sets it apart from other forms of research. It can be difficult to differentiate it from other types of research that, like UX research, measure and evaluate user needs, behaviors, and preferences. One form of research that often gets confused for being UX research is market research. While they are similar, they are very different in their approach, goals, analysis, and implementation. It is also about the kinds of questions you are asking, and the kinds of answers you are hoping to get by conducting your research.[Read More]
Recruitment agencies are invaluable for locating and managing participants for your UX research studies. They can be generalists or even specialize in recruiting hard-to-find types of participants, such as medical personnel, law enforcement officers, or any other profession or group of people meeting a particularly restrictive set of recruitment criteria. Their extensive experience and databases can often make difficult recruitments possible as long as they have the appropriate information and lead time for the planned sample size.[Read More]
How confident are you in moderating conversations and discussions with research participants? In my experience, there is nothing worse than a participant speaking to a researcher for an hour that is monotone and deadpan. It only makes for frustrated and fatigued participants. During a session, the user’s shut down emotionally and become unwilling to share details because they just want the interview to be over. Effective moderating is the art of building rapport instantaneously with a user, resulting in a more holistic and robust data-driven story for your stakeholders.
Imagine being tasked to uncover and deliver findings on a niche topic that is new and uncharted among your audience. Let’s say you have been tasked, as a researcher, to explore the behaviors and attitudes of people living with Celiacs Disease for the product development of a new gluten detector. Although your audience is familiar with gluten-free food, they are unaware of the nuances that separate gluten-free ‘fadist’ from people living with an autoimmune disease that requires a gluten-free lifestyle. How will you illustrate the differences between the lifestyles once uncovered? How will you distinguish the lifestyle of a person living with Celiac from other dietary limited lifestyles?
Everyday it seems as though our world, both real and technological, becomes more and more interconnected. One of the ways that this is accomplished is through the ever-expanding Internet of Things. The Internet of Things (or IoT) is a phrase that has gained increasing popularity, and not just within the world of UX. The Internet of Things is the ever-expanding network of devices that can connect to the internet, and as a result, interact and exchange data. Since the IoT helps to generate data and a lot of it, often times conversations surrounding IoT also have the phrase “big data” thrown in there. But are these two really the same thing?[Read More]
As we have discussed before, big data is the study of data sets that are so large that traditional data-processing software cannot analyze it all. Big data, although requiring a different kind of data-processing system, big data allows researchers and analysts to utilize data that was not being previously been taken advantage of, and allows them to generate new insights. Since big data sets contain so much information that may have previously gone unnoticed, it can help to inform strategic business moves, feature areas of improvement and also be used to help predict future trends.[Read More]
Most people have become aware of the fact that everything they do online and on their phones leaves a cyber breadcrumb trail, where your internet searches and activities are logged. That is because all of these interactions that people engage in with technology every single day generate data points, thus creating a cyber breadcrumb trail that can be analyzed as a unit of data. As technology continues to play ever more important roles in our daily lives, it only makes sense that the amount of data that is being created will continue to increase. The sheer quantity of data that exists out there is getting bigger, and as follow, big data metrics and analytics are becoming more and more important.[Read More]
Datafication – Turning big data into business solutionsDatafication refers to the collective tools, technologies, and processes used to transform an organization into a data-driven enterprise. After converting processes to data, they can be tracked, monitored, and optimized. Even if data isn’t used, businesses can still acquire large amounts of data, store it, and then decide later on how they will utilize it. [Read More]
For all you sports fans I'm sure you've seen and formed an opinion about the new ESPN responsive website. Most of the comments I've seen have been negative. In fact, most site visitors who have expressed their dislike for the redesigned site have done so in a very colorful way:Read More]