Keep Up with UX/CX Trends in the Media & Entertainment Industry

In an age where a majority of media and entertainment involves some level of digital interaction, brands are seizing the opportunity to invest in customer and user experience (CX/UX) research. This research has the power to transform the way users engage with major names in media, entertainment, and events, leverage new AI-fueled technologies, and bridge gaps in accessibility and representation to make these sectors more equitable for all users.

Key Lime Interactive (KLI) is here to get to the bottom of what today’s customers really want, then deliver the recommendations that will deliver the best CX/UX experience out there.

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Why Choose KLI?

As a UX research, strategy and design agency, we provide the insight to understand your target audience and improve your customers' journey and user experience (UX).  

Insights that keep pace

Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.

Diversity in our roots

The diversity of lived experiences of our people are our greatest trade secret and it’s reflected in the integrity of insights we deliver to brands around the world.

UX Strategy & Design

Years of user research expertise and diverse industry knowledge enable us to quickly deliver details about what drives your customer’s decisions throughout each phase of their journey.

UX/CX in the World of Media & Entertainment

Get key insights into UX/CX in media, entertainment, live events, and more, and discover the impact research and design has on creating a stronger, more accessible CX/UX where all users feel engaged and represented.

Complete the form to download the guide.