--- title: 5 Best Practices in Figma for Prototyping an Electronic Program Guide description: Follow these 5 best practices in Figma to deliver an EPG prototype that is faster to produce and easier to maintain. image: https://info.keylimeinteractive.com/hubfs/EPG%20blog.jpg --- [![Key Lime Logo](https://info.keylimeinteractive.com/hs-fs/hubfs/Key%20Lime%20Logo.png?width=200&height=39&name=Key%20Lime%20Logo.png "Key Lime Logo")](https://keylimeinteractive.com/) - SERVICES - [All Services](https://keylimeinteractive.com/services) - [UX Strategy](https://keylimeinteractive.com/ux-strategy-design/) - [User Research](https://keylimeinteractive.com/user-research/) - [UX/UI Design](https://keylimeinteractive.com/ux-design-strategy/) - [EmTech Strategy](https://keylimeinteractive.com/emerging-technology/) - OUR WORK - [Our Approach](https://dev.keylimeinteractive.com/our-approach/) - [Enterprise Clients](https://keylimeinteractive.com/work/) - [Public Sector](https://keylimeinteractive.com/public-sector-gsa-schedule/) - [ABOUT US](https://keylimeinteractive.com/about-us/) - [Who We Are](https://keylimeinteractive.com/about-us/) - [People](https://keylimeinteractive.com/our-team/) - [Careers](https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1eb079d3-bb50-438a-a731-eaa18a982193&ccId=19000101_000001&lang=en_US) - INSIGHTS - [CX Blog](https://info.keylimeinteractive.com) - [Events](https://keylimeinteractive.com/upcoming-events/) - [Competitive Indexes](https://keylimeinteractive.com/reports/#rankings) - [White Papers](https://keylimeinteractive.com/reports/) - [CONTACT US](https://keylimeinteractive.com/contact/) [![](https://keylimeinteractive.com/wp-content/uploads/2024/02/key-lime-interactive.svg)](https://info.keylimeinteractive.com/) - [What We Do](https://keylimeinteractive.com/ux-research-services/) - [Proven Process](https://keylimeinteractive.com/proven-process/) - [About Us](https://keylimeinteractive.com/about-us/) - [Meet Our Team](https://keylimeinteractive.com/our-team/) - [Careers](https://keylimeinteractive.com/careers/) - [News](https://keylimeinteractive.com/news/) - [Blog](https://info.keylimeinteractive.com/) - Resources - [Case Studies](https://keylimeinteractive.com/case-studies/) - [Events](https://info.keylimeinteractive.com/events) - [What We Do](https://keylimeinteractive.com/ux-research-services/) - [Proven Process](https://keylimeinteractive.com/proven-process/) - [About Us](https://keylimeinteractive.com/about-us/) - [Meet Our Team](https://keylimeinteractive.com/our-team/) - [Careers](https://keylimeinteractive.com/careers/) - [News](https://keylimeinteractive.com/news/) - [Blog](https://info.keylimeinteractive.com/) - Resources - [Case Studies](https://keylimeinteractive.com/case-studies/) - [Events](https://info.keylimeinteractive.com/events) [Contact us](https://info.keylimeinteractive.com/contact) [![](https://keylimeinteractive.com/wp-content/uploads/2024/02/key-lime-interactive.svg)](https://info.keylimeinteractive.com/) - [What We Do](https://keylimeinteractive.com/ux-research-services/) - [Proven Process](https://keylimeinteractive.com/proven-process/) - [About Us](https://keylimeinteractive.com/about-us/) - [Meet Our Team](https://keylimeinteractive.com/our-team/) - [Careers](https://keylimeinteractive.com/careers/) - [News](https://keylimeinteractive.com/news/) - [Blog](https://info.keylimeinteractive.com/) - Resources - [Case Studies](https://keylimeinteractive.com/case-studies/) - [Events](https://info.keylimeinteractive.com/events) - [What We Do](https://keylimeinteractive.com/ux-research-services/) - [Proven Process](https://keylimeinteractive.com/proven-process/) - [About Us](https://keylimeinteractive.com/about-us/) - [Meet Our Team](https://keylimeinteractive.com/our-team/) - [Careers](https://keylimeinteractive.com/careers/) - [News](https://keylimeinteractive.com/news/) - [Blog](https://info.keylimeinteractive.com/) - Resources - [Case Studies](https://keylimeinteractive.com/case-studies/) - [Events](https://info.keylimeinteractive.com/events) [Contact us](https://info.keylimeinteractive.com/contact) - - - # 5 Best Practices in Figma for Prototyping an Electronic Program Guide [By Key Lime Interactive](https://info.keylimeinteractive.com/author/key-lime-interactive) September 16, 2022 [Usability Testing](https://info.keylimeinteractive.com/topic/usability-testing), [User Interface](https://info.keylimeinteractive.com/topic/user-interface), [UI](https://info.keylimeinteractive.com/topic/ui), [UX Design](https://info.keylimeinteractive.com/topic/ux-design) - [Tweet](https://twitter.com/share) ![](https://info.keylimeinteractive.com/hubfs/EPG%20blog.jpg)   An Electronic Program Guide, also known as an EPG, is a menu of channels that you see in live television programming.   The user experience for traditional cable is challenged by the growing dominance of streaming media. The more fragmented the market becomes and the more choices the consumer has, the more important it is for providers to ensure their EPGs are intuitive, smart, and appealing. Updates are frequent and need to be tested and iterated quickly to keep up. Rather than wait for developers to code a functional prototype, a designer can work faster and apply user feedback by creating their EPG prototype in [Figma](https://www.figma.com/?fuid=). Due to the number of repeated elements and artboards in an EPG, it is recommended to develop a plan with your asset management and file organization, so that you can be resourceful with your time to deliver the prototype and make edits quickly and efficiently.   Here are the 5 best practices I find helpful:   #1 Make sure your asset library is flexible for edits An EPG will have common elements that will be repeated in many instances throughout your prototype. ![EPG](https://lh3.googleusercontent.com/iMFhPaVi2XVoxEvv2MjK_pt5sqVWQzXis9L196np9tQOTmsZlEdXgCEakSmjKpEwFsz89oI05bTXQDuT7_uEp4L_fjngxMCSmMWtEhJ63eVrEu9K0kgSiBeXCyVmk545yRYbw0Pnmd67efPZtQHuD2EB6n2SfbpFqCATVb6QzD4AjarVCvcwKDnr-A)   Common elements you’ll need to have in your asset library include: - Typically required: - Optional:  An EPG could have 20 - 50 channels, or more … now imagine having to make the same edit over 100 times across your elements! In order to save time and a bit of sanity from too much repetitive work, have a strategy in place that allows your channels to be adjusted through the asset library. Be resourceful with the auto layout feature and setting properties so that once you’ve established the parent component, you can create instances where parent edits will waterfall into place. ## #2 Label and organize your prototype screens Every time you click the remote, you need a new artboard to reflect where the TV remote is focused on in the EPG. This includes: - Where - which channel - When - what time slot - Where + When - the program itself and the updated preview window ![EPG Multi Channel View](https://lh6.googleusercontent.com/NuwgwbvG_RvPLWqRkEVunzAaFEmE3RjBhHB7gLS8avkI7uQu7vt6afai3VTqLhgX1_YfTL66k7aDlBCo6HVXIfhTVN85sIxdMN6HADb9kZfAbBLvaEJJQv7rmZL9cyFZfRZsKFeboTbVlCcQyXwwzJ42fDxehaWc3ZYd7rVD9gMZoATDVymyliKMBQ)   Let’s use the EPG above for example. If you need to test for 5 channels and want the user to navigate until 9:00 PM, you would need to create these artboards... | **Channel** | **Number of screens** | | --- | --- | | DHC  | 4 | | WUPL | 4 | | WWL | 3 | | TLC | 3 | | WDSU | 2 | In total, that is 16 horizontal screens and 5 vertical scrolls, which will result in  24 artboards altogether. An EPG prototype can quickly become a large, complicated file.  Here’s an example of setting your artboards based on the EPG above: ![Figma Artboard Example](https://lh6.googleusercontent.com/nsO9Y2peLT1Ovt6oljMrXWDScnhyNr4IIPFftog1YXohbB4DXA8gBEiZAUYAbxOOPehd5gxRN-Z9O_2EyWyHJiSS6NYlmFv9l9zjhugmYYSBDLx7z9g1bPZ-ukVpkotuRR7uGMC3VoH3E6RA_lbG4QM9UP2nPDxrgrzAh5SkrHnzrZhU23giNUATqA) Tip: Use the[Rename Layers](https://help.figma.com/hc/en-us/articles/360039958934-Rename-Layers) shortcut to help with speeding up the naming process. It’s so important to organize your artboards in the beginning so that you’re not overwhelmed from navigating and setting interactions in the file.  ## #3 Mark screens that will be important during [user testing](https://keylimeinteractive.com/user-research/formative-research/) The reality is that you may have over 100 artboards to navigate through in Figma.  In order to balance time for delivery and EPG fidelity, not every channel program has to have its programming data in the preview window. Below is an example of two channels where one channel has program data and the other channel has placeholder content. ![EPG Star Trek Channel View](https://lh4.googleusercontent.com/kjMQk3hHPU-pn1c-9kQBkQC5CXnnzoy066BGKR3JaenEdsrp9Woxe5XMR3egEBy2MYLmzcweQzE4wY99DlVnV5qWAkQcTHYMwL4fQEFbndpson03CswAGdhS7m05oboPNWJDrpbL6jQhT9-yiq4EVzMRZsuDqF6njVNUmAPhJen-8poz0NqD5S2ywg)![EPG Baseball Channel View](https://lh3.googleusercontent.com/ur-KB94DCL6XhiGS6LG6askJw0dg6u8NNLjfK3h8-asGax8CixZDzPOxjeMQsbtJPKj-nzrXVeWV2rxgmp7gr62hJqr_K7RxX2LzKBGBcoJL4kh1B_pLRJmequ_4RznHQBd_PpwIg6YETR50Z-6VngeUq0ze27JG6a6fgKDdjOnjL4MNeVuekJunBQ) Since you will probably have more than 20 artboards in the Figma file, you’ll need a way to quickly see which screens have placeholder content.   In order to track which screens have specific programming content (areas the user research would test against),  add light green circles outside those artboards as in the example below. ![Screen Tracker](https://lh5.googleusercontent.com/cbDY14twPJGexgN9LrkEvDHrMH6HT4jfXKxaEqK6-OVmg6YqRa-W7WV34KYQYmVD8LaI1Bbgi-LRxYrdaTlqclfbzcAoLmIMITbTGZlIrfHjwtHIB1_-O1GVc1m5G9p0WqZNKR34eGSoJo1TvygGiOpM58xYvRBbt4Xa_74QkC1qlGxiQEd_6jg5tw) In addition to labeling, naming and placing your screens in a logical order, think about how you can add additional markups outside the screen to help you remember specific callouts for screens. ## #4 Use a mask group for horizontal and vertical scrolling As you are moving your elements along the page for each artboard, it helps to document your horizontal and vertical scrolling for consistency. One strategy to help with the scroll is to use a masked group for a block of channel programs and channels. In the example below, here is a group of channel icons in a mask. ![Channel Icons in a Mask](https://lh5.googleusercontent.com/wx4lYwCJJqrj6CRlj2i3KciSbkdeJjQCfoLep8EyLg1irxwAjPLPBF-64YLxNlw8boPJle6sWfnEtegY0ZxpwDli3_kYYSAsOAa4xgxKN8olXKMAnZABHVkN5lcSHOz9l0bWgPcpFKnb24TK3J1FuYLLKss3fD-YPGuUE-la55vcLuFg_iVbMxOtlg) In addition to a mask for channel icons, here is a group of channel programs in a mask. ![Channel Programs in a Mask](https://lh3.googleusercontent.com/5ekzAUaBJj8kYn4KtfxEwkZxCwX5-Pbzpw1zr_iaB-UQAoLop2GY9GGG4h5UqzX-n6qDCOI81oJ5Ko9zeQzOixlhHI2pu6QPJzwL7M1cY7mi8A8Vj3bMl3D_z8w6lLjtGqPlSVuuRDhmjGI2CM8sDKMP1YpFTA5TOHXkiwtG4cXUn4pLdaVqMIjN-Q) A benefit of this strategy is that it allows you to move faster when creating additional scrolls for time slots (horizontal scroll) and channels (vertical scroll). A limitation to this approach is that if you have programming set to different lengths and times, some of the content will be cut off rather than adapting to the block like an actual programmed EPG.  With the example provided, the priority for user testing was to see if the users would be able to use secondary filters. Since variety of program lengths was not important, it was a limitation in the prototype that did not affect user testing. If you use a mask group to help speed up production, first verify with your researchers that this limitation will not impact their script and research agenda.  ## #5 Use switch overlay for app navigation If your EPG is experimenting with navigation and secondary menus, you will need to take advantage of the switch overlay feature in the prototype.  You can learn more about switch overlays [here.](https://help.figma.com/hc/en-us/articles/360039818254-Create-overlays-in-your-prototypes) Navigating screens using a remote -  as opposed to a cursor in a Figma file -  means that the “on” and “selected” states need to be visually clear. The user should know where they are (“on” state) and where they will be going (hover) when they press the enter/OK button. This means you’ll need various states of the menu to mimic this functionality. For example, if you have a navigation with Home and TV as options, you will need to create each version two times to show the on and hover state. These artboards will be connected with the switch overlay as you navigate up and down this menu. ![Home TV Switch Overlay](https://lh3.googleusercontent.com/uIGqCpjj1mLoi3F2DyolXw1o5VKorly20Ua4_pECYxgkpiZAn_VvFUvSwhHJ6DfTL8Oz9SViVLHymzliCuS4ur2S_8NyDqYYMipyhOmttmo9ipTbgmtUT0hwr5wtmwH5exLsCuzEFkoYKK6EcfEdCWZ_OibNMOkC3GApQ_K4lC_nB8CZU1-HenvKZQ) Each artboard will also have to have a function to exit if the user does not select an item in the navigation. In the example below, pressing the right arrow closes the menu.  ![Home TV Switch Overlay Example](https://lh3.googleusercontent.com/CRcT9CCXzb8D71nujnw2wk2TqiN26kBnZebHP-FB9n3X49sQbxpZmcrx2vgaLlviMLtCfIWzZQM-UwypHcijmi9g0wfUtu2QHmjGhBoQ0MFzSKZ6d_2KUDOFnZbLavb6npC6qUJ7QBZMRkzxl-wdx_LjW0CWPA4pwXFpmv9E7yePbHj5-Acrr49TqQ) Although there are some technical limitations, creating an EPG in Figma allows you to have flexibility to make style changes quickly during design and even testing phases of the product.   In summary, to deliver an EPG prototype that is faster to produce and easier to maintain, make sure to… 1. Create a flexible asset library that is easy to edit 2. Label and organize your prototype screens by row and column location 3. Mark screens that will be important for user testing 4. Use a mask group for horizontal and vertical scrolling 5. Use switch overlay for app navigation With the popularity of streaming apps, the future of EPG design rests between new expectations with non-linear entertainment while also maintaining traditional TV device expectations. As streaming technology continues to shape our expectations, it will be interesting to see how EPGs evolve with our entertainment habits. Delivering an EPG that allows for iterative design during testing and discovery encourages designers to be more thoughtful in file management and organization. The designers at [Key Lime Interactive](https://keylimeinteractive.com/) are experts at delivering [iterative designs](https://keylimeinteractive.com/ux-ui-design-strategy/) fast and efficiently. If you need help creating  simple or complex prototypes for user testing, [contact us](https://keylimeinteractive.com/contact/). ###### More by this Author [Key Lime Interactive](https://info.keylimeinteractive.com/author/key-lime-interactive) ##### You might also like ![Enhancing User Experience: The Power of Desirability Testing](https://info.keylimeinteractive.com/hubfs/Enhancing%20User%20Experience%20The%20Power%20of%20Desirability%20Testing.png) [Enhancing User Experience: The Power of Desirability Testing](https://info.keylimeinteractive.com/enhancing-user-experience_enhancing-user-experience-the-power-of-desirability-testing) September 16, 2022 ![Baseline Usability Testing: the What, the Why, and the How](https://info.keylimeinteractive.com/hubfs/Baseline%20Usability%20Testing%20the%20What%2c%20the%20Why%2c%20and%20the%20How.png) [Baseline Usability Testing: the What, the Why, and the How](https://info.keylimeinteractive.com/baseline-usability-testing) September 16, 2022 ![Character + Situation + Command= Usability Testing Perfection.](https://info.keylimeinteractive.com/hubfs/Firefly%20Two%20designers%20discussing%20usability%20testing%20on%20interview%20doing%20user%20testing%2090881.jpg) [Character + Situation + Command= Usability Testing Perfection.](https://info.keylimeinteractive.com/character-situation-command-usability-testing-perfection) September 16, 2022 #### Comments [Add Comment](https://info.keylimeinteractive.com/5-best-practices-in-figma-for-prototyping-an-electronic-program-guide#comment-form) ABOUT KLI [Key Lime Interactive](https://keylimeinteractive.com/about-us)is a user experience research and service design agency, with a sweet spot for emerging technology. As UX experts, our goal is to make your life easier, optimize user experiences, and make the world a better place. - [Recent](https://info.keylimeinteractive.com/5-best-practices-in-figma-for-prototyping-an-electronic-program-guide#tabs-0) - [Popular](https://info.keylimeinteractive.com/5-best-practices-in-figma-for-prototyping-an-electronic-program-guide#tabs-1) ![Upsell with Purpose: Fueling SaaS Growth Through User Insight](https://info.keylimeinteractive.com/hubfs/Multiethnic%20group%20of%20young%20people%20sitting%20in%20conference%20room%20and%20brainstorming%20on%20business%20meeting.jpeg) [Upsell with Purpose: Fueling SaaS Growth Through User Insight](https://info.keylimeinteractive.com/upselling-in-a-saas-environment-with-a-user-centric-approach) Aug 22, 2024 ![5 Ways to Get the Most Out of Working with a UX Research Consultant](https://info.keylimeinteractive.com/hubfs/Attractive%20businessman%20speaking%20with%20fellow%20coworkers.jpeg) [5 Ways to Get the Most Out of Working with a UX Research Consultant](https://info.keylimeinteractive.com/5-ways-to-get-the-most-out-of-working-with-a-ux-research-consultant) Aug 22, 2024 ![Designing Engagement Through Micro-Interactions](https://info.keylimeinteractive.com/hubfs/AI-Generated%20Media/Images/A%20closeup%20shot%20of%20a%20finger%20gently%20tapping%20a%20digital%20button%20on%20a%20sleek%2c%20modern%20interface.jpeg) [Designing Engagement Through Micro-Interactions](https://info.keylimeinteractive.com/the-significance-of-micro-interactions-in-shaping-user-engagement-and-experience) Aug 22, 2024 ![What is the Keystroke-Level Model?](https://info.keylimeinteractive.com/hubfs/Keystroke.jpg) [What is the Keystroke-Level Model?](https://info.keylimeinteractive.com/what-is-the-keystroke-level-model) Aug 22, 2024 ![Current-State vs. Future-State Journey Mapping](https://info.keylimeinteractive.com/hubfs/destination-2386255_1280.jpg) [Current-State vs. Future-State Journey Mapping](https://info.keylimeinteractive.com/current-state-vs.-future-state-journey-mapping) Aug 22, 2024 ![A History of Voice Technology](https://info.keylimeinteractive.com/hubfs/Screen%20Shot%202020-08-11%20at%2012.18.34%20PM.png) [A History of Voice Technology](https://info.keylimeinteractive.com/history-of-voice-technology) Aug 22, 2024 Create a UX Strategy [![key-lime-interactive-ux](https://info.keylimeinteractive.com/hs-fs/hubfs/key-lime-interactive-ux.png?width=635&height=634&name=key-lime-interactive-ux.png)](https://keylimeinteractive.com/ux-strategy-design) ### Post By Topics - [Research Methods](https://info.keylimeinteractive.com/topic/research-methods) - [UX Strategy](https://info.keylimeinteractive.com/topic/ux-strategy) - [Events & News](https://info.keylimeinteractive.com/topic/events-news) - [UX Research](https://info.keylimeinteractive.com/topic/ux-research) - [User Experience](https://info.keylimeinteractive.com/topic/user-experience) - [User Interface](https://info.keylimeinteractive.com/topic/user-interface) - [UX](https://info.keylimeinteractive.com/topic/ux) - [News](https://info.keylimeinteractive.com/topic/news) - [Mobile UX](https://info.keylimeinteractive.com/topic/mobile-ux) - [Usability Testing](https://info.keylimeinteractive.com/topic/usability-testing) - [Competitive Research](https://info.keylimeinteractive.com/topic/competitive-research) - [UX Design](https://info.keylimeinteractive.com/topic/ux-design) - [Eye tracking & Biometrics](https://info.keylimeinteractive.com/topic/eye-tracking-biometrics) - [Qualitative Research](https://info.keylimeinteractive.com/topic/qualitative-research) - [Customer Experience](https://info.keylimeinteractive.com/topic/customer-experience) - [Journey Mapping](https://info.keylimeinteractive.com/topic/journey-mapping) - [DEI](https://info.keylimeinteractive.com/topic/dei) - [Remote Testing](https://info.keylimeinteractive.com/topic/remote-testing) - [User Experience Consultant](https://info.keylimeinteractive.com/topic/user-experience-consultant) - [VR](https://info.keylimeinteractive.com/topic/vr) - [XR](https://info.keylimeinteractive.com/topic/xr) - [Multicultural UX](https://info.keylimeinteractive.com/topic/multicultural-ux) - [Mobile Banking](https://info.keylimeinteractive.com/topic/mobile-banking) - [Quantitative Research](https://info.keylimeinteractive.com/topic/quantitative-research) - [App Development](https://info.keylimeinteractive.com/topic/app-development) - [User Experience Research Studies](https://info.keylimeinteractive.com/topic/user-experience-research-studies) - [Diversity Equity Inclusion](https://info.keylimeinteractive.com/topic/diversity-equity-inclusion) - [UI](https://info.keylimeinteractive.com/topic/ui) - [Voice Technology](https://info.keylimeinteractive.com/topic/voice-technology) - [Accessibility](https://info.keylimeinteractive.com/topic/accessibility) - [Behavioral Personas](https://info.keylimeinteractive.com/topic/behavioral-personas) - [Diary Study & Ethnography](https://info.keylimeinteractive.com/topic/diary-study-ethnography) - [Global Research](https://info.keylimeinteractive.com/topic/global-research) - [Inclusivity Index](https://info.keylimeinteractive.com/topic/inclusivity-index) - [User Testing](https://info.keylimeinteractive.com/topic/user-testing) - [Card Sort & Tree Test](https://info.keylimeinteractive.com/topic/card-sort-tree-test) - [Human-first Approach](https://info.keylimeinteractive.com/topic/human-first-approach) - [Personalization](https://info.keylimeinteractive.com/topic/personalization) - [CX](https://info.keylimeinteractive.com/topic/cx) - [Diary Study](https://info.keylimeinteractive.com/topic/diary-study) - [In-Depth Interviews](https://info.keylimeinteractive.com/topic/in-depth-interviews) - [Inclusivity](https://info.keylimeinteractive.com/topic/inclusivity) - [A/B Testing](https://info.keylimeinteractive.com/topic/a-b-testing) - [CX Research](https://info.keylimeinteractive.com/topic/cx-research) - [IDIs](https://info.keylimeinteractive.com/topic/idis) - [Bias](https://info.keylimeinteractive.com/topic/bias) - [Personas](https://info.keylimeinteractive.com/topic/personas) - [Research Participant Recruitment](https://info.keylimeinteractive.com/topic/research-participant-recruitment) - [Usability](https://info.keylimeinteractive.com/topic/usability) - [Women in UX](https://info.keylimeinteractive.com/topic/women-in-ux) - [Workshops](https://info.keylimeinteractive.com/topic/workshops) - [Customer Journey Mapping](https://info.keylimeinteractive.com/topic/customer-journey-mapping) - [Remote Research](https://info.keylimeinteractive.com/topic/remote-research) - [Research Analysis](https://info.keylimeinteractive.com/topic/research-analysis) - [UX Methods](https://info.keylimeinteractive.com/topic/ux-methods) - [Webinars](https://info.keylimeinteractive.com/topic/webinars) - [Anthropology](https://info.keylimeinteractive.com/topic/anthropology) - [Competitive Benchmarking](https://info.keylimeinteractive.com/topic/competitive-benchmarking) - [Competitive Insights](https://info.keylimeinteractive.com/topic/competitive-insights) - [Competitive Intelligence](https://info.keylimeinteractive.com/topic/competitive-intelligence) - [Confirmation Bias](https://info.keylimeinteractive.com/topic/confirmation-bias) - [Ethnography](https://info.keylimeinteractive.com/topic/ethnography) - [Gaming](https://info.keylimeinteractive.com/topic/gaming) - [Healthcare CX Design](https://info.keylimeinteractive.com/topic/healthcare-cx-design) - [Healthcare Customer Experience Design](https://info.keylimeinteractive.com/topic/healthcare-customer-experience-design) - [Heuristics](https://info.keylimeinteractive.com/topic/heuristics) - [Unmoderated](https://info.keylimeinteractive.com/topic/unmoderated) - [sample size calculation](https://info.keylimeinteractive.com/topic/sample-size-calculation) - [AI development](https://info.keylimeinteractive.com/topic/ai-development) - [Biometrics](https://info.keylimeinteractive.com/topic/biometrics) - [Communication](https://info.keylimeinteractive.com/topic/communication) - [Competitive Intelligence Analysis](https://info.keylimeinteractive.com/topic/competitive-intelligence-analysis) - [Concept Testing](https://info.keylimeinteractive.com/topic/concept-testing) - [Consultant](https://info.keylimeinteractive.com/topic/consultant) - [Custom Projects](https://info.keylimeinteractive.com/topic/custom-projects) - [Dedicated Services](https://info.keylimeinteractive.com/topic/dedicated-services) - [Digital Divide](https://info.keylimeinteractive.com/topic/digital-divide) - [Impact](https://info.keylimeinteractive.com/topic/impact) - [Keystroke Level Model](https://info.keylimeinteractive.com/topic/keystroke-level-model) - [Literature Review](https://info.keylimeinteractive.com/topic/literature-review) - [Negotiation in UX](https://info.keylimeinteractive.com/topic/negotiation-in-ux) - [Nonprofit UX](https://info.keylimeinteractive.com/topic/nonprofit-ux) - [Presentation](https://info.keylimeinteractive.com/topic/presentation) - [Rapid Research](https://info.keylimeinteractive.com/topic/rapid-research) - [Report](https://info.keylimeinteractive.com/topic/report) - [SaaS](https://info.keylimeinteractive.com/topic/saas) - [UX Templates](https://info.keylimeinteractive.com/topic/ux-templates) - [World Usability Day](https://info.keylimeinteractive.com/topic/world-usability-day) - [digital design](https://info.keylimeinteractive.com/topic/digital-design) - [persona](https://info.keylimeinteractive.com/topic/persona) - [user engagement](https://info.keylimeinteractive.com/topic/user-engagement) ![ ](https://keylimeinteractive.com/wp-content/uploads/2024/05/aicpa-soc-certified.png) ![Logo of the National Minority Supplier Development Council with colorful abstract shapes and text.](https://keylimeinteractive.com/wp-content/uploads/2024/05/NMSDC-Logo-NATIONAL-1024x716.jpg) ![Logo with the text "Insights Association" and colorful squares forming a pattern above the text.](https://keylimeinteractive.com/wp-content/uploads/2024/02/insights-association-logo-v2.png) ![](https://keylimeinteractive.com/wp-content/uploads/2024/02/key-lime-interactive.svg) Your Trusted Partner for UX Research Key Lime Interactive - [What We Do](https://keylimeinteractive.com/ux-research-services/) - [Proven Process](https://keylimeinteractive.com/proven-process/) Resources - [Case Studies](https://info.keylimeinteractive.com/case-studies) - [Events + Workshops](https://info.keylimeinteractive.com/events) - [Blog](https://info.keylimeinteractive.com/) Company - [About Us](https://keylimeinteractive.com/about-us/) - [Meet Our Team](https://keylimeinteractive.com/our-team/) - [Careers](https://keylimeinteractive.com/careers/) - [News](https://keylimeinteractive.com/news/) - [Security & Compliance](https://app.vanta.com/keylimeinteractive.com/trust/cylnxu23wx6pzvej7bloh9) - [Public Sector GSA](https://keylimeinteractive.com/public-sector-gsa-schedule/) Get in touch - [Contact Us](https://keylimeinteractive.com/contact) © 2025 All Rights Reserved. - [Privacy Policy](https://keylimeinteractive.com/privacy-policy/) - [Terms of Use](https://keylimeinteractive.com/terms/)