A History of Voice Technology

August, 21 2020 | Emerging Trends, Voice Technology

        While many feel as though voice technology is a newer innovation. However- the study, development, and implementation of voice and speech recognition technologies has been going on for the last 70 years. This article attempts to provide an overview of the history of voice technology, and how it has developed since its creation. In 1952, the first speech recognition system designed by Bell Laboratories was known as the “Audrey” system and could only recognize single voice digits spoken aloud (source). “The machine understood digits 0-9 is speakers paused in between, though it would have to adapt to each user before it could capture their speech with reasonable accuracy” (source)

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Understanding and Preventing Racial Disparities in Voice Technology

August, 14 2020 | Emerging Trends, Voice Technology

      In recent years, automated speech recognition (ASR) systems have become an integral part of many applications; creating a world of virtual assistants (VAs) who live in our mobile devices, smart home applications, and vehicle-systems. What makes ASR systems special is its ability to quickly and accurately convert spoken language to text. For speech recognition to work requires sophisticated machine-learning algorithms capable of converting all of the nuances and complexities of spoken language into actionable commands in real-time. This is possible thanks to deep learning algorithms ability to digest large datasets and create new strategies for improved accuracy.  

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Voice Tech Takeaways from Voice Global

In collaboration with Ana Gonzalez.
 
    Earlier this month we attended Voice Global - an annual conference for the worldwide voice tech community. For 24 hours, industry leaders, experts, and pioneers shared the latest in voice tech through six different channels. The conference covered a range of topics, including the latest trends, accessibility, gaming, and how voice tech can help us navigate the pandemic. Because of technical problems, many people had issues attending talks and this caused people to abandon the streams early. Some of the talks were made available on other platforms and we were able to watch some of the talks on demand.
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Voice as Assistive Technology

         Voice AI has seen incredible growth over the last few years and has become a part of our everyday lives. Voice Technology not only takes into account how people search for information with their voice through smart voice assistants, or the ability to execute tasks through voice commands, it also takes into account how to aid a person with accessibility needs in his or her daily life in order to ensure equal access to the same experiences as people without accessibility needs.

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Conversational AI in Automotive

Let’s be honest. For years now, automotive infotainment systems have really not been the greatest. The first infotainment system was first unveiled in the Buick Century T-Type and Riviera of 1986, called CRT (touch screen cathode ray tube). Yes, car radio, trip data, and climate control with touchscreen 30+ years ago. Talk about ahead of its time.

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What Are We Talking About? Voice Technology Terms You Need to Know

      Last week, we discussed the way in which voice technology has transformed from a nascent technology relegated to the world of science fiction, to something that people increasingly utilize on a day to day basis. As we delve deeper into the world of voice technology, there is a great deal of jargon and terminology to keep straight. In order to help make that task a little easier, and so you all know what we are talking about, we have created this handy guide to breakdown and help you understand the most commonly used voice technology vocabulary. 

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Voice Technology is Here

      What was once a nascent technology is now becoming more mainstream, now the adoption of voice technology using assistants via smart speakers and other voice-enabled devices has made a leap over the last few years. About one in four (24%) US adults 18+ own a smart speaker (around 60 million people) and U.S. households with smart speakers own an average of 2.6 smart speakers. Many more devices such as smartphones have voice-enabled and this presents a major opportunity for brands to tap into. 

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