The UX of Autonomous Vehicles

       The autonomous vehicle is more than just a blurred dream that is still off in the distant future; it’s already happening. Recently, the first self-driving taxi service has been launched in Singapore. It is predicted that it’s only a matter of a couple of years before fully automated driving vehicles will be available for purchase on the consumer’s market (Tesla is already taking incremental steps to make semi-autonomous driving vehicles available to the public). However, only a few companies like Google and Volvo have been testing fully automated driving cars on public roads. 

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Great Expectations (Writing a Great SOW)

      The best way to ensure a successful partnership with a consultancy is to have a solid shared understanding of what the goals of the project are, what work will be done, how it will be done, and when it will be done. The Statement of Work (SOW) governing project work is the foundation for a successful outcome. This article explores how to take a high-level SOW from an accepted proposal and turn it into a robust and effective contract.

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Happy World Usability Day!


   The theme of this years’ World Usability Day: “Design for the Future We Want”. The theme is inspired by the United Nations’ Sustainable Development GoalsDesign can help solve some of the world’s most challenging problems. Design has the opportunity to create a better world for all by creating products that cause no harm, make the world a better place to live and support our humanity: For example, design could persuade people to consume more sustainably or it could potentially help prevent the spread of fake news.

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AnxietyTech 2019 Conference Recap

September, 04 2019 | Conferences & Events, Events & News

      AnxietyTech is a conference started by Kari & Jamund Ferguson, a husband and wife team that aims to “explore how technologists can better contribute to the growing mental health challenges in the world”. They brought together researchers, technologists, and mental health professionals to discuss the intersection of mental health and technology. It is a conference for programmers, researchers, technology developers, and health providers in order to expand the conversation surrounding how technology is changing the way in which we understand and approach mental health challenges.

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Interview With Jess Gamble

March, 15 2019 | News, Industries, Events & News

       Being a full-service UX research agency, Key Lime employs researchers take pride in wearing many hats. The versatility of our researchers is what allows our staff to be nimble and adaptable in tailoring our services to every client. Part of training at Key Lime includes brushing up on skills that haven’t been flexed in a while or might benefit from being strengthened.  Last week, our researcher Mindy Eng spoke withJess Gamble, a client relationship management expert, about her pro-tips as an account director working with clients around the world.

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KLI's 2019 Report Release Schedule

December, 18 2018 | Events & News

Every 6 months the Key Lime team releases competitive reports in various industries. These reports level set top players and identify the many included features a given mobile app or site have available, but also detail the importance how important each feature is and which are best from a usability perspective.

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10 Things We Always Catch Our CEO Doing

November, 24 2018 | Events & News

          It is impossible to celebrate ten years of Key Lime without recognizing our amazing and hardworking CEO, Ania Rodriguez. Under her leadership and direction, Key Lime Interactive LLC. has successfully achieved double-digit growth over the past 9 years and as a result, has emerged as one of the leading user experience research firms in the United States. Without Ania, we could not celebrate Key Lime's tenth birthday.

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Game UX Summit 2018 Recap

     The UX Game Summit by Epic Games, first launched in 2016 as the very first gaming summit with a focus on UX. It is important to put players first in the design process of gaming in order to ensure better player engagement and more time played. The UX Game Summit helps bring together professionals that are passionate about the current state of UX in our industry and ways to continually improve and innovate the user experience.The Game UX Summit is hosted by different companies each year, this year was hosted by EA. Also this year, Key Lime Interactive, was one of the speakers at the 2018 UX Game Summit. Here is a recap of our presentation and some of the takeaways from the conference by our UX rockstar, Shao-Yu Chen.

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5 Ways To Minimize Expert User Bias - Webinar Summary

Experts can be very helpful during initial design efforts for a product, sharing their wealth of knowledge and experience with a development team to guide their understanding of user requirements. After all, they understand everything in the domain so well and know a ton of skills, some of which they can perform without breaking a sweat. But what if we told you that expert influence on early design decisions can also introduce biases if not adequately checked?

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Key Lime Interactive Named Among Top NYC UX Agencies

April, 04 2018 | Awards, News, Events & News

“Creativity Is allowing yourself to make mistakes, design is knowing which ones to keep”
– Scott Adams

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Top KLI Blog Posts of 2017

2017 was an amazing year filled with so many exciting new projects, people, knowledge, and experiences. As we move into a brand new year, it is always nice to look back on all that was accomplished in the past year to help gear up for the new one. We at Key Lime Interactive are very excited to see all that 2018 has to offer!

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Takeaways From this Year’s VRX Conference

The annual VRX conference was held in San Francisco, CA on December 7 & 8 2017.  Here are a few of the major takeaways from Key Lime Interactive’s Lead Researcher and Strategist, Rick Damaso, from this year’s event. 

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