WHAT WE DO
CASE STUDIES
INSIGHTS
ABOUT
CONTACT
BLOG
Blog
What is Customer Experience (CX) and Why Does It Matter?
12 Years of Optimizing the Customer Experience (CX)
UX Focused Fintech Companies are Taking Over the Banking Industry
Top Customer Experience Accomplishments of 2020
Using Statistics to Enhance a UX Research Presentation
Top Miami User Experience Agency
3 Reasons the Way of Journey Maps is Ripe for Disruption
User Experience Research (UXR) Case Study
Inclusive UX Research
How to Enhance Your Conversion Rate Optimization with UX
Social XR Review: A 1st Look at Facebook Horizon
Custom Data Visualizations Using D3 and React - Part 3
How to Define a Use Case for Your Voice Experience?
Virtual Reality as a Vehicle for Change
Update! Creating a Custom Material-UI Theme
GEMS for Remote Connection During the Pandemic
Voice Tech + the New Normal
Custom Data Visualizations Using D3 and React - Part 2
The 1st Enterprise Platform for Mobile UX Competitive Insights
7 Tips to Set Up Your Home Office for Remote Work
Leveraging eXtended Reality for Virtual Learning
Social XR - Which XR Meeting Tool is Right for Your Company
KLI Listed as Top 10 UX Design Agency in Miami
A History of Voice Technology
Understanding and Preventing Racial Disparities in Voice Technology
Virtual Conferences 101
Tips for Running Remote Workshops
Voice Tech Takeaways from Voice Global
React Lifecycle - Class Components
How COVID-19 Affects User Research
Voice as Assistive Technology
Addressing Mental Health in the Workplace
Conversational AI in Automotive
5 Considerations for Switching to Remote Research During COVID-19
How to Use Mobile AR to Help Grow Your Business
COVID-19 and New Realities: How to Run a Remote Session with Mobile AR
Insights on Remote Work Culture + Tools
What Are We Talking About? Voice Technology Terms You Need to Know
Voice Technology is Here
IEEE VR in Virtual Reality: Lessons Learned
Social XR - How to Stay Connected in Times of Separation
2020 Vision for eXtended Reality (XR)
Incorporating XR Into Business Using Foresight Methodologies
Practical Design Strategies for Behavioral Change
The Four Pillars of Object Oriented Programming
Research Study Series: Beginning a UX Research Project
Moderated vs. Unmoderated Online Studies
Defining Reality: A Look Into What XR Experience is Best for You
UX Research Participant Recruiting 101
More than a User: Implementing Participatory Research Methods in UX
Mixed Reality and Guidelines for Developing in XR: Part 3 - Creating a Mixed Reality Experience
Mixed Reality and Guidelines for Developing in XR: Part 2 - The Cube Example
Mixed Reality and Guidelines for Developing in XR: Part 1 - An Introduction to XR
Custom Data Visualizations Using D3 and React- Part 1
AR and Tourism
Getting Started with Training in VR
How UX Research Plays in an Innovation Strategy World
Preventing Worst-Case Scenario User Experiences
'More is More' - Maximalism in UX Design
'Less is More' - Minimalism in UX Design
Inclusivity and UXR Part 2: Reframing How We Think About Inclusive Design
Interactive Storytelling Content in Advertisements
An Event Apart Conference Recap
The Fundamental Differences between GraphQL and REST APIs
The UX of Autonomous Vehicles
Great Expectations (Writing a Great SOW)
Should Designers and Researchers Sign Their Own Hippocratic Oath?
Facial Recognition Technology and Racial Biases
Creating a Custom Material UI Theme Part 3: Customizing Individual Components
Happy World Usability Day!
Machine Learning for Recommendations on Streaming Services
Data Visualization and Qualitative Reports
Don't Turn a Blind Eye to Website Accessibility
UX Research vs. Market Research
AnxietyTech 2019 Conference Recap
Creating a Custom Material UI Theme Part 2: Setting Up Your Customized Theme
Inclusivity and UXR Part 1: Revising Survey Screeners
The Three Things UX Designers Can Learn from Game Tutorials
Tips for More Effective Design Thinking Leadership
3 Tips to Writing Better Survey Responses
Pre-Work for Usability Studies
Three Questions to Ask Before Creating an Immersive Retail Experience
Participant Recruitment: What Not to Do
Tracking Mental Health with UX Research Methods
UX Measures and Methods to Evaluate Video Game Interfaces
Creating a Custom Material UI Theme Part 1: Customizing a Color Scheme
3 Tips for Working with a Recruitment Agency
KLI Summer Reading List 2019
AR Helmets and Rider Distraction
Data Augmentation for Risk Assessment in the Auto Industry
UI Trend: Motion-Based Design
3 Steps to Effective Moderation While Conducting Qualitative Research
RPA + UX Part 2: Utilizing UX Design Principles
Blockchain Technology and UX Principles
RPA + UX: How to Prevent a World Takeover
UX Research in a Fast-Paced Development Cycle
Engaging Stakeholders in UX Research
Interview With Jess Gamble
How Data Storytelling Builds Empathy
The Social Experience of Digital Reality Use
Gestures Over Buttons
Prototyping and UX Research
Voice Recognition as Biometric Authentication
When to Use Zero UI: A Researcher's Perspective
Company Branding Through the Art of Effective Storytelling
Wondering Which to Use? A Comparison of Quantitative vs. Qualitative UX Research Methods
Internet of Things: Is this Big Data?
A Decade of User Experience
10 Moments from KLI's 10 Year Celebration
10 UX Trends to Keep an Eye Out for in 2019
Effective VR UXR Part 2: The Four Tiers of Evaluating Immersive Experiences
Effective VR UXR Part 1: The Science Behind Building Impactful Immersive Experiences
10 Myths About UX
Mobile Games Post-Match Statistics & UX
KLI's 2019 Report Release Schedule
Designing for Millennials vs. Baby Boomers
The Do's and Don'ts of Enterprise Chatbot Building
The Power of User Culture Immersion
10 Cities We've Done Research In
Do's and Don'ts of Diary Studies
10 Items You Will Find on a Researcher's Desk
Contextual Inquiry Part 2: Defusing Objections to Using Contextual Inquiry
Contextual Inquiry Part 1: The Power of Being in the Room Where it Happens
10 Things We Always Catch Our CEO Doing
The UX of Running Apps
Presumptive CJM's
10 Tabs We Always Have Open
Methodology Spotlight: Online Diaries
KLI's 10 Lists of 10
The UX of Politics
Visualizing Big Data
3 Best Practices for Hiring Top UX’ers
The Peaks and Valleys of UX in Modern Enterprise
8 Pro-Tips to Get More Out of Personas
To Push or Not To Push: What You Need to Know When doing UX Design that Involves Push Notifications
Game UX Summit 2018 Recap
Home & Renters Insurance Mobile Competitive Index Report: Trends & Industry Innovation
Big News on Big Data
Persona Development for Design Success
Why Competitive Intelligence (CI) Matters
How To: Future-State Journey Mapping
Finding the Best Study Location for Your Situation
Current-State vs. Future-State Journey Mapping
User-Centered UX Design
Call to Action for Effective Call to Action Buttons
Affinity Diagrams and Clustering
5 Ways To Minimize Expert User Bias - Webinar Summary
Service Design Thinking Revisited
The 5-Second Test
Microinteractions: The What and The Why
2018 Top Survey Tools: Researcher Opinion
The UX of Color
Going "Off-Grid"
Part 3: Biometrics As User Control
Part 2: Blockchain-Based VR
The UX of Scrolling
Part 1: AI Smart Avatars
Three-Click Rule: UX Best Practices Revisited
Biometrical Authorization and the Future
Key Lime Interactive Named Among Top NYC UX Agencies
What is Linear UX?
Rise of AI and Zero UI
Machine Learning or Articial Intelligence?
Role of UX in AI
Accessibility in UX Design
"Voice First" AI
Design Thinking vs. Design Feeling
The State of Artificial Intelligence (AI) by Industry
AR, Art, and Snapchat
Customer Journey Map: AI Edition
Top KLI Blog Posts of 2017
Takeaways From this Year’s VRX Conference
The Role of UX in Conversational UI
Current State of Conversational UI
Why Conversational UI is So Successful
Designing a Conversational UI Experience: Conversation Basics
Conversational UIs and Hybrid Interfaces
What is Conversational UI?
World Usability Day 2017
What to Know About Global Usability
4 Tips When Reporting Biometric Research to the UX Community
How Biometrics Help Designers Design Better
What to be Mindful of When Fielding Your First Biometric Study
What Questions Need to Be Added to a Screening for Biometrics?
What to Consider When Designing a Biometric Study
What is Biometrics?
User Experience Researcher Mindy Eng
Smart Technology in Our Daily Lives
The Value of UX as a Business Tool
Who Is Your Most Influential UX Person?
KLI's Summer Reading List 2017
How to Create Trust Through Digital Design
What is Agile?
Why You Should Use Eye Tracking For Website Optimization
Tamagotchi Gestures and UX Design
What Does Responsive and Adaptive Design Mean?
Four Key UX Best Practices for Chatbots
When Should You Use Clickable Prototypes?
Amazon Echo and the Key Lime Miami Office
Strategies for Usability Testing with VR
Subscribe to our newsletter.
Search by Topic
Adaptive Design
(2)
AI
(11)
App Development
(11)
AR
(9)
AR mobile
(1)
Automotive
(9)
Awards
(8)
Behavioral Personas
(9)
Card Sort & Tree Test
(4)
Co-Creation
(3)
Competitive Research
(33)
Conferences & Events
(48)
Conversational UI
(11)
Customer Experience
(1)
Datafication
(5)
Design
(62)
Diary Study & Ethnography
(7)
Emerging Trends
(77)
Entertainment
(4)
Events & News
(91)
Expert Review
(7)
Eye tracking & Biometrics
(20)
Food & Beverage
(3)
Gamification
(5)
Global Research
(4)
Healthcare
(7)
How-To
(53)
Industries
(70)
Industries & Market
(9)
Information Architecture
(6)
Insurance
(12)
Internet of Things
(2)
Journey Mapping
(12)
Markets
(16)
Millennials
(7)
Mobile Banking
(10)
Mobile Devices
(11)
Mobile UX
(36)
Multicultural UX
(12)
News
(48)
Personalization
(7)
Prototyping
(6)
Qualitative Research
(3)
Quantitative Research
(5)
Remote Testing
(12)
Research Methods
(120)
Responsive Design
(3)
Retail
(10)
Technology
(6)
Travel
(11)
Usability Testing
(7)
User Experience
(25)
User Interface
(35)
UX Strategy
(89)
Voice Technology
(9)
VR
(12)
Wearables
(6)
Webinars
(5)
Workshops
(2)
XR
(11)
Recent Posts
Popular Posts
