3 Tips for Working with a Recruitment Agency

        Recruitment agencies are invaluable for locating and managing participants for your UX research studies. They can be generalists or even specialize in recruiting hard-to-find types of participants, such as medical personnel, law enforcement officers, or any other profession or group of people meeting a particularly restrictive set of recruitment criteria. Their extensive experience and databases can often make difficult recruitments possible as long as they have the appropriate information and lead time for the planned sample size.

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KLI Summer Reading List 2019

May, 31 2019 |

       Summer is right around the corner, and in order to help you prepare we have compiled a summer reading list. Summer reading lists are becoming a lost art, however, as the technology world continues to develop, the list of books covering topics from user experience to design to research methods keeps growing. Oftentimes we rely on things like social media, or online articles as ways to stay up to date on the things that are going on around us. However, reading books is one great way to stay up to date on trends, topics, ideas, methods and more.

 

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AR Helmets and "Riders" Distraction

       The two-wheel culture is growing in popularity every day where we see more and more people decide to ride to work, to class, or just ride for fun. Some say it’s because it’s cheaper to drive a motorcycle than a car, others want to ride a bicycle to work because it's healthier. Technology for this culture is not falling so far behind. New AR equipped motorcycle helmets are being produced with a rearview camera, navigation, music, phone call, SOS alerts, among other features. This is awesome, but, does that make it safe?

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Data Augmentation for Risk Assessment in the Auto Industry

May, 17 2019 | Automotive
       Over the past 3 years, auto insurance companies introduced a new way to charge drivers by tracking their driving data rather than using traditional statistics as driving history, instruction, location and age. Instead of having the users filling out the online form and providing a quote, the insurance company collects data on the drivers and come up with a quote based on that actual recent driving history.
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UI Trend: Motion-Based Design

           

       As we get further and further into the 2019 year, we are seeing more user interface design trends begin to solidify within the world of UX. One of those user interface trends that we see solidifying is the application of motion based-design. Motion-based design is the process of applying graphic design principles to a typical digital interface. Motion-based design elements can be manifested in various ways- from the use of films or videos to animations, animated texts, or the use of 3D depth. Motion-based design is an important and innovative addition to a typical user interface which can help to improve the overall user experience, all while making the UI engaging and dynamic.

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3 Steps to Effective Moderation While Conducting Qualitative Research

       How confident are you in moderating conversations and discussions with research participants? In my experience, there is nothing worse than a participant speaking to a researcher for an hour that is monotone and deadpan. It only makes for frustrated and fatigued participants. During a session, the user’s shut down emotionally and become unwilling to share details because they just want the interview to be over. Effective moderating is the art of building rapport instantaneously with a user, resulting in a more holistic and robust data-driven story for your stakeholders.

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RPA + UX Part 2: Utilizing UX Design Principles

          Last week, we discussed the importance of applying UX research and principles to the design process of RPA’s. To quickly recap, RPA’s are the use of “software robot”, or other specialized computer programs that can carry out various different kinds of repeatable processes that previously required humans to do. Many believe that the implementation of software robotics will do away with the need to include UX research or processes. However, as discussed last week, applying UX research and design processes are more critical than ever in order to prevent a world takeover at the hands of the robots. But what exactly does this application look like?

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Blockchain Technology and UX Principles

       More and more the world of banking and investing is moving into the online and technological world. Terms like “cryptocurrency” and “bitcoin” have steadily been gaining popularity as user’s are finding ways to handle their finances in a way that matches today’s fast-paced, digital world.  In relation to online financial going ons, another term that is gaining a lot of recent attention is “blockchain”. Blockchain is not a new term, but it is generating increasing buzz since they will have a massive impact on the future of online banking, investing, digital identity, and more. 

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RPA + UX: How to Prevent a World Takeover

     One of the big buzzwords circling UX and tech circles lately is “robotics process automation” or RPA for short. Robotic process automation is a big fancy way of talking about the process of using “software robots” or other specialized computer programs as a way to have repeatable business processes become automated, standardized, and ultimately, something that no longer has to take up actual human bandwidth. If you are reading this and thinking to yourself that this sounds like the beginning stages of allowing the robots to take over, have no fear. This is where user experience research and design comes in to save the day.


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UX Research in a Fast-Paced Development Cycle

      With the prevalence of Agile, Scrum, and Lean, software development cycles have been shortened dramatically, compared to the Waterfall development cycle. As a result, user research has to fit into the same cadence, from study design, data collection, to presentation. While traditional research, especially in an academic setting, would typically take months from start to finish, user researchers in the industry have found ways to make research more efficient and tactical, while remaining effective and informative.

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